Troubleshooting Can't See Page Heading | Bill Pay Error | Message Asking for Private Information Can't See Page Heading If you go to our homepage and all you see is a blank area or an outline of a box with a red X in the corner, try this: If you are using Internet Explorer, check your settings: Go to Tools, click on Internet Options. Under Browsing History click on Settings. Under Temporary Internet Files, make sure "Check for newer version of stored pages AUTOMATICALLY" is selected. Click Okay. If you are using Internet Explorer, please make sure you are upgraded to Internet Explorer 8. If the website is not loading correctly (heading with Online Banking is not showing up), and you are using Firefox or another web browser, please let us know.